INFORMATION QUESTIONS

FREQUENTLY ASKED QUESTIONS

Will I receive the same product that I see in the picture?

it is possible that you may receive the same medical equipment as in the picture, but there are also various factors that may affect the likelihood of this happening. Therefore, it is recommended to carefully read the product description, check the regulatory compliance and manufacturer's specifications, research the seller and their reputation, and check for any return or exchange policies before making a purchase.

Where can I view my sales receipt?

You can view your information, including copies of your sales receipts on the Billing page.

How can I return an item?

Submit a Return Request

We hope you love your item from Medifab. So if it isn’t everything you hoped for or if you placed the order by mistake, you may request a return within 30 days of delivery. You can initiate your return request by contacting us through our Customer Support

Will you restock items indicated as “out of stock?”

If you are interested in purchasing an item that is currently out of stock, you may want to check with the manufacturer or retailer periodically to see if it has become available again. Additionally, you can inquire about the status of the item and if they have any plans to restock it.

INFORMATION ABOUT US

CONTACT US FOR ANY QUESTIONS